Terms and Conditions

Terms and Conditions

General Terms and Conditions (GTC) of 7POUNDS

As of: August 21, 2025

Table of contents

  1. § 1 Scope

  2. § 2 Provider, Contact & Imprint

  3. § 3 Conclusion of contract

  4. § 4 Prices, shipping costs, currency

  5. § 5 Methods of payment

  6. § 6 Delivery, Delivery Area & Fulfillment

  7. § 7 Retention of title

  8. § 8 Right of withdrawal & exceptions

  9. § 9 Transport damage

  10. § 10 Warranty (liability for defects)

  11. § 11 Liability

  12. § 12 Vouchers & discount codes

  13. § 13 Data Protection

  14. § 14 Alternative Dispute Resolution Act (VSBG) & Reference to the former ODR platform

  15. § 15 Choice of law, place of jurisdiction (only B2B) & final provisions

  16. Cancellation policy

  17. Sample cancellation form

§ 1 Scope

These General Terms and Conditions (GTC) apply to all orders placed by consumers (Section 13 of the German Civil Code (BGB)) via the 7POUNDS online shop at https://7poundsclo.com . Any deviating terms and conditions of the customer do not apply unless we expressly agree to their validity in writing.

§ 2 Provider, Contact & Imprint

7POUNDS (sole proprietor)
Owner: Tarik Karakoc
Address: Stopfersfurth 6A, 95100 Selb, Germany
Email: support@7poundsclo.com
VAT ID No.: DE360890595
Further legally required provider information (e.g. telephone number, commercial register information if applicable) can be found in the imprint on our website.

§ 3 Conclusion of contract

  1. The presentation of products in the online shop does not constitute a legally binding offer, but rather an invitation to place an order.

  2. By clicking the “Buy now” button you submit a binding offer to conclude a purchase contract.

  3. Immediately after submitting your order, you will receive an email confirmation, which does not constitute acceptance. The contract is concluded when we accept the order by sending an order confirmation via email or when we ship the goods within a reasonable period of time .

  4. We do not permanently store the contract text. You can print out the order details and terms and conditions immediately after placing your order or, if you have a customer account, view them there.

§ 4 Prices, shipping costs, currency

  1. All prices are quoted in euros (EUR) and include – unless otherwise stated – statutory sales tax.

  2. In addition to the product price, shipping costs may apply. The specific shipping costs are displayed during checkout and explained on the shipping page.

  3. Special offers/promotions are limited in time or quantity and may be subject to conditions.

§ 5 Methods of payment

  1. The following payment methods are generally available – subject to availability and risk/address verification: Shop Pay, PayPal, Klarna, VISA, Mastercard, Maestro, American Express, UnionPay, EPS . The actual payment methods available in each individual case are displayed during checkout.

  2. When paying via payment service providers (e.g., PayPal , Klarna ), their terms and conditions also apply; a corresponding customer account may be required.

  3. We reserve the right to exclude certain payment methods in individual cases.

§ 6 Delivery, Delivery Area & Fulfillment

  1. We ship to Germany and EU member states . Any delivery restrictions will be displayed before ordering.

  2. Delivery times depend on the product and stock availability and are displayed during checkout; further information can be found on our shipping page.

  3. Partial deliveries are permitted as long as they are reasonable for the customer. This will not incur additional shipping costs.

  4. Production and shipping can be handled through fulfillment partners (e.g., print-on-demand); we remain the contractual partner of the purchase agreement.

§ 7 Retention of title

The goods remain our property until full payment has been made.

§ 8 Right of withdrawal & exceptions

  1. Consumers have a statutory right of withdrawal . Details can be found in the following cancellation policy .

  2. There is no right of withdrawal for goods which are not prefabricated and for whose production an individual selection or determination of the consumer is decisive or which are clearly tailored to personal needs (e.g. personalized prints), as well as for sealed goods which are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

§ 9 Transport damage

If goods are delivered with obvious transport damage, please report such defects to the carrier as soon as possible and contact us immediately . Failure to file a complaint or contact us will not affect your statutory rights; however, it will help us assert our own claims against the carrier.

§ 10 Warranty (liability for defects)

Statutory liability for defects applies. Statutory limitation periods remain unaffected.

§ 11 Liability

  1. We are liable without limitation for intent and gross negligence as well as under the Product Liability Act.

  2. In the event of simple negligence, we are only liable for the breach of essential contractual obligations (cardinal obligations); in this case, liability is limited to the foreseeable, typical damage .

  3. The above limitations of liability also apply to our legal representatives and vicarious agents.

  4. The limitations of liability do not apply in the event of injury to life, body or health.

§ 12 Vouchers & discount codes

  1. Promotional vouchers are only valid during the specified period and can be redeemed once per order; cashback is not possible. Any minimum order values ​​and terms of use will be communicated in each case.

  2. Gift vouchers are redeemable for three years from the end of the year of purchase. Any remaining balance will be credited until the expiration date.

§ 13 Data Protection

Information on the processing of personal data, cookies and tracking can be found in our privacy policy on the website (Privacy Policy).

§ 14 Alternative Dispute Resolution Act (VSBG) & Reference to the former ODR platform

  1. We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

  2. Note: The EU's former online dispute resolution (ODR) platform has been discontinued. Current consumer information from the EU Commission can be found on the official website.

§ 15 Choice of law, place of jurisdiction (only B2B) & final provisions

  1. The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). This choice of law applies to consumers only to the extent that the protection granted is not withdrawn by mandatory provisions of the law of the country in which the consumer has his or her habitual residence.

  2. For entrepreneurs/merchants: The exclusive place of jurisdiction is – to the extent permissible – the Regional Court of Hof (Germany) .

  3. Should individual provisions of these Terms and Conditions be invalid, the validity of the remaining provisions shall remain unaffected.

  4. The contract, order, and communication language is German; any translations provided are for information purposes only.

16. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The cancellation period shall be fourteen days from the day

  • on which you or a third party other than the carrier designated by you takes possession of the goods;

  • in the case of partial deliveries: on which you or a third party designated by you took possession of the last goods.

To exercise your right of withdrawal, you must inform us ( 7POUNDS, owner: Tarik Karakoc, Stopfersfurth 6A, 95100 Selb, Germany, support@7poundsclo.com ) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or email). You may use the attached model withdrawal form, but this is not mandatory.

To comply with the cancellation period, it is sufficient that you send the notification of the exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract.

For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; under no circumstances will you be charged any fees for this refund.

We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us of the cancellation of this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period.

You shall bear the direct costs of returning the goods.

You only have to pay for any loss of value of the goods if this loss of value is due to handling of the goods which is not necessary to check their quality, properties and functioning.

17. Sample cancellation form

(If you wish to cancel the contract, please fill out this form and return it.)

To:
7POUNDS, owner: Tarik Karakoc
Stopfersfurth 6A
95100 Selb
Germany
Email: support@7poundsclo.com

I/we ( ) hereby revoke the contract concluded by me/us ( ) for the purchase of the following goods ( )/the provision of the following service ( ):

  • Ordered on ( )/received on ( ):

  • Name of consumer(s):

  • Address of the consumer(s):

  • Signature of the consumer(s) (only if notification is made on paper):

  • Date:

(*) Delete as appropriate

7POUNDS · Sole proprietor · Owner: Tarik Karakoc · Stopfersfurth 6A, 95100 Selb, Germany · VAT ID No.: DE360890595 · support@7poundsclo.com